« Back
October 6, 2023 - Brown County Statement on Inbound Call Outage
(Brown County, Wis.) – Brown County understands that there is a statewide outage affecting the inbound calls to all Brown County services when calling from a cellular line. Verizon, Cellcom, US Cellular, and Spectrum cellular customers are the ones who are impacted by this intermittent outage.
Windstream, who provides the network for these cellular users, is experiencing a hardware failure and that is preventing the reliable routing of calls. Windstream is working to replace their damaged hardware.
The Brown County phone network is not having any issues. It is solely the cell phone users that are having problems. Currently Windstream has not provided their users with an ETA for the restoration.